CUSTOMER SUCCESS STORIES
Codartis IT solutions have given us the tools we need to grow and expand securely, while ensuring our customers data and experience are top notch. Their professionalism and customized solutions put us one step ahead of our competitors.
CUSTOMER STORY
A growing startup that provides financial technology to small and medium businesses. Although their business model was innovative and attractive to the market, they faced challenges related to data security and customer service efficiency. A company turned to our company in search of IT solutions that would help them optimize their operations and ensure higher customer satisfaction.
Company problem:
Data security breaches that put customer information at risk.
An ineffective customer service process that makes consumers feel undervalued.
Codartis implemented solution:
Advanced data encryption technologies ensure information security.
Cloud solutions that provide flexibility and reduce the risk of data loss. Automated customer service systems that have improved the customer experience by reducing wait times and increasing the personalization of services.
Result:Saw a 40% reduction in customer complaints about data security. Recorded a 30% increase in customer satisfaction due to faster and more efficient service. Recorded 20% annual business growth, which is directly attributable to better customer experience and trust in the company.
Partners
CUSTOMER STORY
A growing startup that provides health technology to small and mid-sized medical facilities. Although their business model was innovative and attractive to the market, they faced challenges related to managing patient data and ensuring the quality of services provided. A company approached us looking for IT solutions to help them optimize their operations and ensure higher patient satisfaction.
Company problem:
Gaps in patient data management that exposed sensitive information.
Slow and inefficient execution of internal processes that left doctors and staff with a lot of unnecessary work, resulting in service delays and errors.
Codartis implemented solution:
Decentralized data management that ensured data was stored and processed locally, reducing the risk of cyber attacks.
Robotic Process Automation (RPA) technology that automated repetitive and time-consuming tasks, allowing staff to focus on more important work.
Result:Observed a 60% reduction in patient complaints regarding data security. Recorded 40% higher patient satisfaction due to faster and more efficient service. Recorded 30% annual business growth, which is directly attributable to better patient experience and trust in the company.
Faced with serious challenges related to data management and internal process efficiency, this health technology startup turned to Codartis. By implementing decentralized data management, RPA technologies and real-time analytics tools, the company was able to significantly improve patient data security, service delivery efficiency and work productivity, thereby achieving higher satisfaction and growth.
